If you see an X, follow the on-screen instructions to resolve the issue.
If you see an exclamation point, the test failed and required user action, but the step was skipped.Step 1: Turn on the printer and load plain paper into the main tray. If you see a wrench, HP Print and Scan Doctor found an issue and repaired it. How to Download & Use HP Print and Scan Doctor.If you see a checkmark, the printer passed the test. Review the list of test results, and then resolve any issues found. The software can resolve many printer issues. If you are prompted to install the printer software,įollow the on-screen instructions. Click either Fix Printing or Fix Scanning. If your printer is not listed or a connection problem is detected, click My product is not listed or select your connection type, follow the on-screen instructions, and then click Retry. Select your printer in the list, and then click Next. On the Welcome screen, click Start to view a list of available printers. Make sure your printer is turned on and connected to the computer.ĭownload HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool. Recommended to you Service Manual Printer HP Laserjet 1200 pdfĭownload HP Print and Scan Doctor 5.1 for Windows (10.6 Mb) Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks. The HP Print and Scan Doctor has many advantages over the old style of scanners. You now have the full version of HP Print and Scan Doctor v5.7.0.2 installed on your PC.HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. You can also configure the software to allow HP downloads and installations.Run the “HPPSdr.exe” and install the software.If you don’t know how to extract it, see this article. This might take from a few minutes to a few hours, depending on your download speed. Click on the download button(s) below and finish downloading the required files.How to Download and Install HP Print and Scan Doctor v5.7.0.2 HP Print and Scan Doctor v5.7.0.2 System Requirements Connects the printer to the correct port if there is a port mismatch (Windows only).Checks for and installs any available driver updates (Windows only).Troubleshoots why the printer is not found on the network (Windows only).Checks if the printer is offline and reconnects it to the network, if possible.Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors.The main features of HP Print and Scan Doctor are: HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue.
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